FAQs

We offer 100% raw unprocessed hair from a single donor and Virgin sourced multiple donors.

We offer thin HD  and transparent lace for all lace closures and frontals, except for the 613 Body Wave texture, which is constructed with HD or transparent lace. Full lace wigs are constructed with transparent lace and Swiss lace.

Lace closure and frontal wigs are constructed with lace material at the top to give the illusion of scalp and wefted tracks at the back. The frontal lace has lace that goes from ear to ear and measures 13” x 4”. A lace closure differs from a frontal because it’s a smaller, horseshoe-shaped piece of lace measuring 5”x5”. A frontal lace wig will provide more styling versatility, but a lace closure wig is more appropriate for those who wish to maintain an exact style or prefer less maintenance. Lace closures can still be parted multiple ways.

A full lace wig has lace all around and contains no wefted tracks. It is recommended for up-dos and high ponytails.

Please see the size chart here

small middle large

Circumference 21.55"  22.55"  23.55."

Front to Nap     13.5"    14.5"    15.5"

Ear to ear forehead       11"       11.5"    12."

Ear to ear over top head            12"       12.5"    13.5."

Temple to temple round back    14"       14.5"    15.5."

Nape to Neck    5"         5.5"      6"

No, all stylists are independent contractors. Stylists set their pricing and availability.

Please see the refund and exchange policy.

Products ship within 1-3 business days from your order date.  Saturdays and Sundays are not considered business days. During Major Sales and Promotions, orders may take up to 7 business days to process. Black Friday and Cyber Monday sales require up to 10 business days to process and 2-3 days for delivery.  Order processing begins as soon as an order is submitted. As a result, order modifications are not permitted after an order is submitted. This includes product changes, shipment methods, addresses, cancellations, etc. See our Order processing and Shipping policy for more details.

Processing time may vary based on specific order details. Please refer to the noted processing times for individual products and requested services. After processing is completed, standard shipping is 2-3 business days. We also offer an overnight shipping option.

You will experience guaranteed longevity with each extension/lace purchase. Our hair will last anywhere from 2-5 years+ with proper utilization!

Raw hair is 100% unprocessed hair collected from one donor. Our bundles are hand-selected at one of India’s oldest and most devoted temples in Tirupati. This high-quality hair is pedantically wefted without any chemical processing, coloring, or the use of silicone. The result is amazingly low-maintenance, silky hair with luster, rich, and full body.

Both are human hair extensions; however, raw hair has not been altered. Virgin hair has been steamed processed to give it texture, for example, deep wave, loose wave, etc. raw hair has not been steamed processed or chemically altered in any way and will behave just like human hair growing out of your hair. 

We recommend Lengths 10 -16"Inches - Use two bundles or more, Lengths 18-24" Lengths Use Need 3 bundles or more, Lengths 26-30" Use Need 4 bundles or more, and 30"- Up" 5 bundles or more.

Each bundle is weighted between 3.2-3.5oz.

Very! The wind could blow; someone could touch your hair, swim, sauna, and spa. It is incredible, and the hair is as light as a feather, no one will even know you are wearing hair extensions.

Yes, this is 100% human hair that is not processed. Therefore, you can color the hair; once virgin hair is treated in any way, it is no longer virgin, and therefore we recommend that you color or process your hair by a professional stylist or colorist.

To care for your wig while wearing it, comb and brush it daily and ensure it remains hydrated with a light serum. Tie the perimeter down with a scarf and apply a silk bonnet on your head each night.

To care for your wig while it's off your head, detangle it with a wig brush and use a T-pin to place it on a foam or mannequin head.

Yes, you can sleep in your wig. Wrap the wig and apply a silk bonnet at night to maintain your style.

We are sorry, but once an order is submitted, it may not be canceled or refunded.  We encourage customers to their order details carefully before submitting their order.

Once an order is placed, discount codes maybe not be applied afterward. We will not issue a refund or apply the discount code after submitting your order. Although rare, advertised discount codes may not be used towards previous or future purchases.

We accept all major credit cards (Visa, MasterCard, American Express, Discover Card), Zelle, and PayPal.

All prices listed on the website are in US currency. To be sure of the currency you see, please check the currency symbol beside your total dollar amount at checkout. If you aren't seeing your correct currency, please clear your cookies and cache and try incognito mode on your web browser.

Yes, MissyQuai will charge sales taxes to the following states, Wisconsin, Washington, Virginia, Utah, Texas, Pennsylvania, North Carolina, New Jersey, Nevada, Nebraska, Michigan, Florida, Maryland, Louisiana, Kentucky, Kansas, Indiana, Illinois, Georgia, Colorado, California, Arkansas, and New York. 

The local state governments mandate these collected taxes, and MissyQuai in no way benefits from this and directly pays the amount collected to the state.

No card information is ever saved at MissyQuai, and it remains the private property of the cardholder at all times before, during, and after the product purchase. All transactions are processed through secure payments, which millions of people use daily and are heavily encrypted third-party payment processors.

We take many active steps to ensure the absolute safety of your credit card and personal information. In addition to processing all credit card sales via a fully secured and reputable third-party payment processor, your checkout experience is protected by industry-standard 128 Bit SSL encryption to protect your private data. MissyQuai does NOT keep credit card information on record.

Please ensure that you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may only go through if the information entered matches exactly what your bank or credit card provider has on file. Some transactions may also be held for further verification by our customer experience team. Ensure also to enter the correct shipping address (street number and name, city, state, and zip code), as we are not liable for packages sent to the wrong address when the address information needs to be entered correctly.